For small-engine shops
Small engine repair software for the shop, not the call center
Chainsaws, snowblowers, generators, mowers. Northfork Trades gives a small-engine shop its own catalog of repairs at your prices, one-total quotes the customer approves online, and job notes for the make, model and serial number.
Ryan, founder. Marine veteran, lives in the Colorado mountains. No contract, from $49 a month.
What it does
Built around how you price the work
- Your catalog, your prices
- Engine repair starts empty on purpose: every shop prices differently. Add a carburetor rebuild, a tune-up or a chain sharpening once, with a unit and a price, and quote it in seconds after that.
- Machine types and difficulty
- Price a service differently for a chainsaw, a snowblower or a generator, and add Easy, Medium and Hard tiers for the repairs that vary.
- One total per repair
- An engine repair quote shows one Project Total, not a menu of options. The customer approves it online with their typed name.
- Drop-off, pick-up and serial numbers
- Notes are worded for repairs: whether the machine was dropped off or needs picking up, and its make, model and serial number.
- Job numbers you recognise
- Repair jobs are numbered with an ER prefix unless you choose your own, so a tag on the machine matches the job on screen.
- Run tree work or cleaning too
- Plenty of shops also cut trees or plow. Turn on each kind of work you do and one account gives you each one's screens and catalog.
How a job runs
From the request to the invoice
- 01
The machine comes in, or the customer calls with the problem.
- 02
You quote the repair from your catalog, or type a custom line for the odd job.
- 03
The customer approves the quote online.
- 04
You do the repair and send the invoice.
Pricing
One price for your whole crew
Every plan comes with your own website at northfork.app, online booking, and emails to your customers from your own domain. Crew and Company can put the website on a domain you already own. Plans differ by how many people they include, so adding a helper does not change your bill. No contract. Every plan starts with a 14-day free trial.
Solo
Up to 2 people
For an owner-operator and a helper.
$49a month
- Up to 2 users
- Estimates, e-sign and job board
- Your own website, built from your services, prices, towns, photos and reviews
- Online booking on your website
- Your website at northfork.app/your-business
- Customer emails in your brand, from your own domain
- Estimates, invoices and agreements in your brand
- Customer notifications
- Service catalog
Crew
Up to 8 people
For a crew running jobs every day.
$99a month
- Up to 8 users
- Everything in Solo, including your website and email
- Your website on a domain you already own
- Crew scheduling and foreman tools
- Recurring services
Company
Up to 25 people
For multi-crew companies working across several towns.
$199a month
- Up to 25 users
- Everything in Crew
- A page on your website for each service and each town
- No Booked through Northfork line on your website
- We set it all up for you
More than 25 people, or several locations? Talk to Ryan about a custom plan. Want to look around first? Read the user guide.
Questions
Questions people ask
- Does it track parts inventory?
- No. Parts go on the quote as services or custom lines. There is no stock count.
- Can I quote before my catalog is set up?
- Yes. Use Add custom line for each item and type the price yourself, and build the catalog as you go.
- Can I do recurring service plans?
- Not for engine repair: a repair is quoted once. Repeat visits are there for tree care and cleaning.
Read more in the user guide
Want to see it on one of your own jobs?
Email me a job you quoted recently, and I will show you how it looks in Northfork Trades: the estimate, the signed copy and the invoice.
Or email us at [email protected]